Frequently Asked Questions

We offer a 60-day return policy on all items. Products must be in their original condition with tags attached.

Standard shipping typically takes 5 to 8 business days. Express shipping options are available at checkout.

Yes, we ship to most countries worldwide. International shipping times vary by location.

We accept all major credit cards, PayPal, Apple Pay, and Google Pay.

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A Lifetime Memory in Three Simple Steps

Capture Their Nose

Gently press their nose into the soft clay for 3 seconds — safe for dogs, cats, and any pet.

Paint the Impression

Let it dry for 24 hours, then paint the impression with the included gold paint.

Frame Your Memories

Add two of your favorite photos alongside the print in the frame.